Switzerland has a reputation for efficiency and good business practice based, as far as I can tell, on its excellent public transport system. Nothing else I have observed here could be said to be bound by the same principles.
Take, for instance, Swiss Post, an institution which, being privatised, seems to have no duty of care. It is grossly inefficient, incompetent and unpleasant in its dealings. It is expensive and slow and delivers not much for its high price. In fact, apparently its services are going to deterioriate even further now, according to this report from a local newspaper.
But of all the deficiencies of this laughable service, the one that particularly staggers me is this. I am quoted a price on my shipping. I give them my Swiss bank card. They do not accept Swiss debit cards. It is the only place I’ve ever been into which fails to accept this card. Even the dodgiest little shop in the bad part of town will accept this card. I give them my Australian credit card. They do not accept credit cards. Other than cash, they accept exactly one form of payment: their OWN credit card. If you are unwilling to acquire one of those, cash is the only payment taken.
I’d end by saying WTF, but really I want to spell that out. What the fuck?