Truth be told, I don’t like surprises in my accommodation, much as surprises can be good as well as bad. In London I therefore head for the big chains where I know exactly what I’m going to get and it’s adequate. Heating’s going to work, the wifi will be okay, the beds are often excellent without having to spend a fortune. The rooms in the centre of town will be small but not unworkable.
But every now and then I decide to try out a small hotel and….it’s always been a mistake. Looming large in my memory is an establishment in Kensington with a circular hole in the window, some inches wide, and a room so small that had I been male I could have relieved myself without leaving the bed (assuming a good aim, that is). That after I’d paid for an upgrade to a larger room – I was assured I was in the right place upon asking. Breakfast best left undescribed.
Another time we tried the Montague near the British Museum. They don’t describe the size of their rooms on their site, which should have set alarm bells ringing. Their basic room is, I only discover now from looking at booking.com is 15sqm. We found in practice that if we used the desk where it was located, it was impossible to get out of the room and even upon moving it, this meant that the room could only be navigated by the other person by climbing over the bed. We were really disappointed by this. To be fair, upon writing to the management subsequent to our trip, we were offered a subsequent upgrade should we stay there again, but we didn’t take that up, knowing that we wouldn’t be able to afford to stay in a larger room without a free upgrade. It was never going to be a regular hotel for us, in other words.
Back to Hilton, Holiday Inn, Pullman, Novotel for a while. We even tried an Ibis. But looking for somewhere close to Paddington Heathrow Express for a one night stay last week, I happened to notice Roseate House. It was time to try a small boutique hotel again. And, for the first time ever I can define the experience in two words ‘no regrets’.
I do have to say that we were upgraded from the basic room to the next size which gave us a couple of extra square metres, but the basic room is still 20sqm, according to their site, which is so much more generous than the Montague’s 15sqm.
When we fronted at reception, we’d been on the road for 36 hours, the long haul from Australia, carrying way too much luggage (five months away) and it was 9am. Would they take pity on us and let us check in early? Very early? Personally I think that if there’s a room available there is no reason for keeping a guest out, but there are hotels in London who expect you to pay extra – let’s avoid those places if we can.
So, here we were faced by smiling staff upgrading us and telling us about the biscuits which we’d find in our room – definitely worth a special mention, we discovered. Along with the ubiquitous Nespresso machine and – three cheers for this, a kettle too. In Europe hotels don’t understand that water has to be boiled properly for tea and that Nespresso machines are not adequate. Say what you like about Brexit, the English ARE different from Europe proper. Knowing how to do tea being top of my list.
Our room was on the lower floor – basement, I guess you’d say – but it had a window with a lovely garden view and the wifi was good, so being low down was no punishment. Sitting in an armchair with a cup of tea in hand, looking out onto the garden, life was definitely looking up. Shower, clean clothes, and we were starting to feel human again.
To continue the comparison, the Montague’s stylish furnishings are rather flamboyant and lavish compared with Roseate House. Here we have a more true to English nature gentle quirky quaintness. We loved our room, professed by Manny to be the best we’ve stayed at in London. It felt like home. The quality of everything was excellent, the bed, furnishing generally, bathroom products, good shower (over bath, which we did not try). Towels were on a warmer rack. That made me so happy!
Next a visit to the small dining room and bar for a proper pot of tea. And indeed, it was impeccably served, excellent quality tea, pot and china all held up to my stringent conditions. After lunch and an afternoon out, we decided to try the hotel for dinner. There is an excellent cocktail menu. Manny couldn’t resist the idea of a blue cheese cocktail and S-L had to try Breakfast with Granny.
- Breakfast with Granny £9.50
Hayman’s Sloe Gin, Lime, Grapefruit, Vanilla, Blackcurrant
- Say Cheese £12.75
Blue Cheese, Hayman’s Gin, Parsley
The Hyde Bar is famous for its special whisky collection, to be sampled, perhaps, another day.
Special mention has to be made of the music. I wonder why it is that so many establishments, even if they are five star – or so posh that they are beyond stars – think it’s okay to put on random shuffled music at too loud a volume. The music here fitted the style of the bar and never interfered with conversation. That gives it a very big tick from me.
Overall, we found the food and tea to be better than The Montague, which is not to damn it with faint praise. In fact we didn’t try breakfast at The M. but here we were offered full breakfast for two at the price of £25. The standard of both the buffet and the cooked to order dishes was excellent. We tried the full English and avocado with poached eggs delicately presented on crustless toast. The eggs stayed runny until they were dispensed with. I don’t know how typical that price is for the hotel, but take it if you can as I don’t think you can get a better value breakfast in London.
We’re thinking of London in July and I see these rates come up for three days in their most basic room:
- Roseate House £600
- The Montague on the Gardens £747
What are you getting for that? The Montague is fabulously situated for the tourist. You really do step out into the heartland of London sights. Maybe that makes up for the 5sqm you will be missing in your room. It’s also bigger and busier and some people want that.
Roseate House has larger rooms which are finely furbished, different character but at least on a par for quality. Both have excellent service, but simply because it’s smaller – about half the number of rooms – Roseate House is more personal. All the staff were wonderful.
And for us Roseate House is in a great location, uncrowded, untouristy. It’s a walk to Regent’s Park, Marylebone High St and the surrounding neighbourhood for food and Daunt’s Bookshop. The fabulous Satay House is nearby and Kendal St etc a bit further, followed by Hyde Park. London’s so teensy. But in any case, Paddington Underground is a few minutes’ walk away should you prefer. If you know London, I think you’d find Roseate House perfectly located.
In short, we highly recommend Roseate House as a place to stay in London and we are sure to be back.